Introduction to the Messages Software from the pooyan Software Suite

General Software Introduction

The Messages software, a vital component of the pooyan software suite from Gity Corporation, is an integrated and powerful system for managing internal and external communications, providing the ability to send, receive, organize, and track text, image, and multimedia messages in a secure and reliable environment. This software helps organizations and municipalities structure, organize, and track intra-organizational communications, preventing information dispersion and loss.

The Main Problem or Need the Software Solves

In many organizations, the use of various communication tools such as email, informal messengers, and telephones leads to scattered, decentralized, and inadequately documented communications, resulting in reduced productivity, confusion, and information loss. Additionally, the lack of precise tracking capabilities and access control for messages reduces information security and can lead to potential errors. The Messages software addresses these challenges by providing a centralized, secure, and user-friendly platform, facilitating the communication process.

Key Features and Capabilities

• Sending and receiving text, audio, image, and attached files of various sizes
• Creating internal chat groups with the ability to manage members and roles
• Categorizing and tagging messages for organization and faster access
• Advanced search capability within messages based on content, sender, date, and message type
• Display of instant notifications and real-time alerts for new messages
• Ability to define precise access levels for viewing, sending, and managing messages based on organizational roles
• Full integration with the Workspace for displaying messages and notifications in an integrated manner
• Capability to archive and store messages for easy access and retrieval in the future
• Support for the Persian language and full right-to-left alignment of the user interface
• Ability for quick reply, forwarding, and deleting messages while preserving records
• Support for digital signatures and authentication to enhance communication security

Target Audience and Users of the Software

The Messages software is designed for all organizational levels including managers, specialists, support teams, employees of various units, and even authorized external users. This software is particularly crucial for project teams, management offices, and service units that require fast, documented, and traceable information exchange.

Use Case or Operational Example

A project manager in a municipality uses the Messages software to coordinate their team's activities. They create the project chat group and add members. Each member can share messages, files, and notes related to their tasks. Through instant notifications, members are informed of changes and new updates. The project manager can bookmark important messages and easily retrieve them in the future. In case of any problem, messages are quickly forwarded, notifications are sent, and all records are preserved.

Competitive Advantages and Distinguishing Points

• Full integration with the Workspace and other modules of the pooyan suite for a unified user experience
• Simple, Persian, and fully localized user interface tailored to the needs of Iranian users
• Support for various multimedia messages with easy attachment and management capabilities
• Advanced security management capability through defining access levels and controlling user activities
• Increased speed of information exchange within the organization and reduced reliance on traditional emails
• Advanced search and precise filtering capability for quick message retrieval
• Ability to synchronize messages with notifications and tasks in the Workspace
• Reduced errors and mistakes caused by scattered messages and information loss
• Ability for long-term archiving of messages and preserving records for future reference
• Support for authentication and digital signatures to enhance message security and credibility

Connection with Other Gity Systems

The Messages software is fully synchronized with other software in the pooyan suite, including the Workspace, Process Builder, Form Builder, Report Builder, and Contacts. This synchronization ensures that messages and notifications related to processes and forms are displayed to users in the Workspace, enabling quick access to relevant information. Additionally, messages can be associated with assigned tasks, and their records can be easily tracked. This integration accelerates information flow and improves organizational performance.

Reports and Informational Outputs

This software has the ability to generate various reports that assist managers in analyzing the status of internal communications. These include reports on the number of sent and received messages, average response time, message volume based on content type, number of active users, and security reports related to access and unauthorized activities. These reports are customizable and configurable using the Report Builder software, allowing managers to identify the strengths and weaknesses of the organization's communication system and plan for its improvement.